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Stygia
Level 1.5: Cupcake
Joined 12 months ago
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Zero Touch Enrollment
Hello guys, I hope you're doing great. We are planning to use Zero Touch enrollment for one organization. This organization has devices in the field, and the end users are not technically proficient, making it difficult to guide them through a factory reset. Given this, my question is: if we add these IMEI numbers to the portal, will it initiate a factory reset to enroll these devices into the platform? Is there any way to determine if these devices will perform a factory reset? I tested this with a Xiaomi device, but the notification saying "this device belongs to your organization, and your device will be reset" never appeared. I have observed that with some brands, Google forces a factory reset, but I am unsure what this depends on. Thank you in advance. Best,1.2KViews0likes2CommentsRe: Device Owner Zero Touch Provisioning
Hello everyone, Thank you in advance for your help and for your assistance ! Nice to meet you too Lizzie 🙂 Please let me know if you need anything from my end. If you think it's necessary, we can discuss any further commercial agreements to restart the business. Best Regards,3.2KViews0likes0CommentsRe: Device Owner Zero Touch Provisioning
Hello Moombas and Jason, Thank you for your reply. The Device Owner app that we have designed is not within the Play Store so the QR provisioning configuration is similar to this one : { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.emm.android/com.emm.android.DeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "gJD2YwtOiWJHkSMkkIfLRlj-quNqG1fb6v100QmzM9w=", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://path.to/dpc.apk", "android.app.extra.PROVISIONING_SKIP_ENCRYPTION": false, "android.app.extra.PROVISIONING_WIFI_SSID": "GuestNetwork", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "dpc_company_name": "Acme Inc.", "emm_server_url": "https://server.emm.biz:8787", "another_custom_dpc_key": "dpc_custom_value" } } We want to implement a similar configuration for Zero Touch. However, it's not possible due to my understanding that Zero Touch automatically downloads the DPC (Device Policy Controller) or DO (Device Owner) controller from the Play Store. This process requires an EMM (Enterprise Mobility Management) token for configuration, which means the device will be counted as one device. This easily leads us to exceed the quotas established by the Android Management API. Is there any way to utilize a configuration similar to the one used for QR provisioning, but for Zero Touch instead? Thank you !3.3KViews0likes5CommentsDevice Owner Zero Touch Provisioning
Hello there, I hope you're doing well. According to the documentation for Device Owner at this link, it's not possible to provision devices using Zero Touch along with Device Owner. Our business requires persistent enrollment, and Zero Touch would be ideal for our case. However, due to the reduction in daily quotes with a new limit of 500 devices per project, it's no longer feasible to enroll all our devices using Zero Touch as we did before (due to changes in Google API quotas). Because of this, we have opted to switch to using Device Owner. However, with QR code enrollment, persistence is not guaranteed. Do you have any workarounds for this, or do you plan to launch Zero Touch provisioning with Device Owner in the future? Thank you !3.4KViews0likes8Comments