Forum Discussion
Android Kiosks mode app restrict the system update installation.
If your EMM supports it, create a windowed system update policy. During these hours it will force the device out of kiosk to install
Looks like that windowed time not allowed me to install update. I have set window time 12-14 (720-840). Almost 1 hour past not yet started updating or getting out from kiosk mode.
Review logs (bug report) to see what it's doing. 12-14 is OK, you could extend it another 2 hours for good measure.
jasonbayton I put my device with window mode for 23 hours, But did not help to get update. One thing I would like to inform you that my device is continuously connected with my backend server to update the device is alive(Every minute a network communication is establish). Is there any issue for this activity that device never been idle and never get updated.
I've observed issues with windows set more than ~4 hours in total, certainly 23 may not be effective.
Try a 4 hour window and capture logs to see what it's doing. During the window it doesn't matter if the device isn't idle, it's expected to be forced to update
