Forum Discussion
Automatic system updates with mobile data
- 5 months ago
E-FOTA works next to an existing MDM solution, so yes it will work with your MDM as well. When enrolling new devices, make sure to have a Knox E-FOTA campaign assigned to them in the Knox portal. If thats done, devices will recieve E-FOTA automaticly, you don't need to push an app or permissions.
When deploying E-FOTA to existing hardware without resetting them, you have to push the app and set some permissions (if possible, use the Knox Service plugin for setting FOTA permissions: https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/get-started/minimum-requirements/)
E-FOTA is developed by Samsung, all tough they share some API's with other vendors they do not share all of them. E-FOTA is such a that only works via their portal, the API it utilizes is not available for others.
Thanks again for sharing this panosjuan. Very interesting.
My understanding is that if you are using 'Automatic' updates that there shouldn't be a need for a user to action this, even using mobile data. I wonder would you mind opening a ticket on this via your EMM to see if they can deep dive a little more?
It would be great if you could keep me posted.
Thanks so much,
Lizzie