Forum Discussion

AudunB's avatar
AudunB
Level 1.5: Cupcake
2 months ago
Solved

Error 403 on Zero Touch portal setup

Hi. I have tried to set up a zero-touch account, but when I log in at https://enterprise.google.com/android/zero-touch/customers, I get an error message like "Error 403. The account xxx@yyyy.zz is...
Zero-touch
  • Moombas's avatar
    Moombas
    2 months ago

    The owner account was provided to you (or should have been) by the reseller creating the ZTP for you.
    And i guess you provided which mail you want to use for that.
    If you don't know that anymore you should reach out to your ZT reseller.

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
31 days ago

I guess in that case you should reach out in the partner portal better than here (as i guess you are a ZT reseller, so you have access to it).

Yunchuan's avatar
Yunchuan
Level 2.0: Eclair
31 days ago

Thanks Moombas, yes indeed we are a ZT reseller, I will contact the support channel from the ZT reseller portal for help.