Forum Discussion

davidguill's avatar
davidguill
Level 1.6: Donut
5 months ago

eSIM setup during device enrolment

Hi All,    Is anyone aware of a way to configure an eSIM on a device during enrolment rather than later in settings?   We have a large customer that wants to use eSIM's but currently has to conne...
jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
5 months ago

Indeed it's an immature technology. I've been struggling with the same requirement for a few weeks and have gotten to the point of engaging with the OEM to help in tandem with carrier. 

 

It may be something Knox Configure or a similar solution, aimed at preconfiguring devices before EMM, could handle, but because we don't have a "deploy subID" in the QR payload to use, it's tricky.

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
5 months ago

And to be honest you would need 2 things in my opinion (in order to automate it):

- the provider knowing which eSIM should get which contract, so they need a list of all eSIM's to be used.

- the enrollment system/mechanism needs to get to know which provider to contact and how (which URL,...)

So, it sounds like an easy task but it's more tricky than it seem to be to automate it.