Forum Discussion

Prathik's avatar
Prathik
Level 2.0: Eclair
4 months ago

Few customers not able to install applications in personal profile after work profile is setup.

Hi,

We have few customers reporting that they are not able to install applications in personal profile after work profile is setup. If they remove work profile they are able to install any application they want. Have we seen this behavior before? If the have work profile and try to install applications in personal profile they just get the error. `Can't install <appname>`.

I validated that one of the device has enough storage(about 100gb). And the device logs is not showing anything obivous.

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    4 months ago

    You can block apps with the work profile being installed, so please check if you have a whitelist in place (which blocks all apps except the ones in the list). I never tried that with our MDM but my best guess is that this is device wide and not just for the work profile.

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    4 months ago

    Is this generally, or specific to an Android version?