Forum Discussion

Google Community Manager

2 years ago

Solved

[FIXED] Service Announcement: Available work apps missing in Managed Play Store on device

Updated 12th October, 2023 Current status: Fix implemented Issue description: We've received multiple reports that some approved apps are not displayed in the Managed Play store on device...

Apps

Lizzie
8 months ago
Hello everyone,

Just closing this thread now as this has been resolved and I want to prevent any potential confusion. If you are experiencing something similar, please explore the rest of the community to see if this is already been mentioned or please do create a new post here in the community.

Thanks so much,

Lizzie

matsm

Level 2.0: Eclair

2 years ago

Hi,

I have an ongoing support case with Microsoft and have had so for the past 5-6 months regarding this issue.

Latest update I got was this week where they called to let me once again they are still working together with Google Engineers to resolve this issue.

So you have a Key Account Manager in Microsoft you could escalate the issue to if the support system keeps dismissing it?

Regards

Mats

Lizzie

Google Community Manager

2 years ago

Thanks BITOIT and matsm for your replies here, I am sorry you are still experiencing this with your apps.

Patrick, as Mats mentions, if you haven't already could you please report this via Microsoft Intune as they are working with our team to gather more details. It's also good to explore if this is the same issue.

Our engineers are working on this and continue to investigate this issue. I am continuing to monitor and push for updates, and if you could keep me posted on your side too that would be fantastic.

Thanks so much,

Lizzie