Forum Discussion

Krystina's avatar
Krystina
Level 1.5: Cupcake
2 years ago

Google Deleted Account that Links Managed Play Store

Hello all,   We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This h...
Lizzie's avatar
Lizzie
Google Community Manager
2 years ago

Hello mvanderhoff,

 

Good to meet you. I'm sorry you have experienced this with your account. I've just sent you a direct message via your Community Inbox (in desktop in the top right corner of the page you should see an envelope with you inbox). This has further information on next steps. 

 

Hope to speak with you soon.

 

Thanks,
Lizzie

LMMAN's avatar
LMMAN
Level 1.5: Cupcake
8 months ago

Hello Lizzie, same thing here. Our Android Enterprise linked Account will being deleted in a few month, but it has already been deactivated.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    8 months ago

    Hello LMMAN,

     

    Thanks for your message - nice to see you back in the community. Sorry to hear this has happened to your enterprise account. 

     

    Can I check if you have seen this community article? If you look to the bottom there are initial steps to get a new gmail account rebound to your existing enterprise. Have you raised a ticket already with your EMM yet? 

     

    Hope to hear from you soon.

     

    Thanks,
    Lizzie