Forum Discussion

Ogechiclinton44's avatar
Ogechiclinton44
Level 1.5: Cupcake
2 years ago

How to set up qr code after factory reset

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
2 years ago

Hi there,

 

I'm missing some context to your request here, but -

  • To generate a new QR code, refer to your EMM documentation on how and where this is configured
  • To use a QR code on a reset device, tap 6 times on the welcome screen to invoke the QR code reader.

I trust one of those will point you in the right direction

Joseph's avatar
Joseph
Level 1.5: Cupcake
10 months ago

Heloo good day,

I resetd at factory mode and now my phone need me to scan QR but I don’t have a box to scan.

please advise me

  • jeremy's avatar
    jeremy
    Level 3.0: Honeycomb
    10 months ago

    Once the device has been factory reset, as jasonbayton mentionned, you need to press 6 times on your screen to start the camera to scan the QR Code. Usually this is done on the  welcome screen just after the device reboot from factory reset.