Forum Discussion

Lizzie's avatar
Lizzie
Google Community Manager
11 months ago

Android zero-touch customer portal

Learn more about the changes to the new zero-touch customer portal   The new zero-touch customer portal has been designed to make it easier for you to manage your account. Here are some of the ke...
Zero-touch
Moombas's avatar
Moombas
Level 4.1: Jelly Bean
23 days ago

Just want you to know, in the device section it would be good to be able to also display the model in the table (not an option yet), if it was provided ofc.

I just had a case where we saw that the reseller uploaded devices twice (same serial and order number but different model) and you can only guess which one to delete. I did it now by always choosing the 2nd entry but in case of something like that it would be good to see both to be able to delete the right one for sure.

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    23 days ago

    Thanks so much for sharing this here Moombas. I'll add this to the feature request we currently have for additional device details in the ZT customer portal. 

     

    I know we have a few others requests above on this area, so if anyone else would like to add anything else here, please do add below and I can highlight it back in the same ticket. 😀 Also, if anyone else has a similar use case to the above or others please share that too, it's great to have extra context on these ideas. 

     

    Thanks again, 

    Lizzie