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pvandroid's avatar
pvandroid
Level 1.5: Cupcake
2 days ago

Unable to add additional owners and administrators to Manage Google Play Store

We recently disconnected our Managed Google Play account from Intune, which was initially set up with a standard Google Account. Now, we are reconnecting Intune to our Managed Google Play account using a Managed Google account that is synchronized with our Entra ID SSO. This means we can sign in with our company domain (@mycompany.com) using our Entra ID password.

 

We are able to enroll our Android phones into Android Enterprise and publish apps to our Managed Google Play store without issues.

 

To ensure redundancy, Google highly recommends creating a secondary owner account in case the primary account is compromised. See Google KB . I'm following the guide on assigning roles in enterprises from the Managed Google Play Help. However, my Play Store account admin screen appears quite limited compared to what I should be seeing. Here’s a screenshot of my current view:

Previously, when we used a personal Google account for our Managed Google Play Store, I could invite other users to become owners. This option seems to be missing since we switched to the managed account. Could there be additional permissions in the Google Workspace admin portal that we need to grant to the Managed Google Play account to enable the option to add additional owners?


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Enrolment
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  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    2 days ago

    Hi pvandroid 

     

    As the bind was created with a managed Google domain, all management of the bind is done through admin.google.com, under Devices > Mobile & endpoints > Settings > Third party integrations. 

     

    All workspace superadmins can create and manage the bind in there now, there's no need to use adminsettings in play.