Microsoft Intune

Question

I am unable to create a Company Work Profile and Microsoft advised to reach out to find out when the new Samsung S25 plus will be added to the google supported device list in order for me to do this.&nbsp; I recently received this new phone so I need to be connected to my work portal in order to do my job and this device is not allowing me to do that since its not a device list.&nbsp; Please advise.&nbsp;

moombas · Answer

The possibility to create a work profile is NOT tied to devices in the AER device list.This should be possible as it will have latest Android version.

alex_muc · Answer

The problem should be identical to the following topic:Work profile on S25 Ultra | Android Enterprise Customer Community - 10331&nbsp;JpferschHave you performed a software update to the March (/current) patch and tried the enrollment again?As Moombas has already mentioned, listing the devices as Android Enterprise Recommended is not a requirement for enrollment with a Work Profile. The issue is more of a bug. I was unable to reproduce the problem with an S25 and a different EMM.