Forum Discussion
Auto factory-reset AMAPI issue
We are facing auto hard reset issue on multiple Android manufacturer like oneplus xiomi samsung redmi oppo vivo. We are android gold partner and managing more than 7lakh plus devices via zero touch e...
We removed and commented out "device.delete" method from the plugin's code. Despite removing the method, mass hard resets continue to occur.
But disabling the associated service account stops these reset requests. Re-enabling the service account results in the resumption of the "delete" API executions.
Now not sure how to get out of this. Just curious to know do DPC android app has a control to execute device.delete command. And who else other us can execute device.delete command with our service account.
Below are the few this which i'm suspecting.
1. zero touch
2. DPC Google Mobile App
