Forum Discussion
HELP! Enrollment Stuck on Choose Device Category
I need help. When enrolling a device on Intune, we are getting stuck on the Choose Device category page where it does not allow us to press the OK button. We have two vendors supplying us phones and...
Hi Motajeff,
I recently had the exact same issue when enrolling and trying to pick a device category. I managed to get around it by plugging in a USB C docking station with a keyboard attached and just used the TAB key until it highlighted ok then pressed Space.
After the device has enrolled that part of the screen seems to work again fine so its only during this part of the setup as far as I can tell.
Which is pointing to the same issue i mean, as it seem the touch screen not working in that area of the button (correctly) bypassing it via external keyboard or rotating (if possible).
