Forum Discussion
How to obtain the eSIM EID (Embedded Identification Document) from a device with DO (Device Owner) active?
Hello, We are looking to implement the functionality to provision eSIM profiles on devices with Android 15+. However, we encountered a telecom provider that requires the EID of the devices before pr...
I was sure it was there, but just performed an export and its indeed missing for Android devices. But it shows for Apple devices when exporting from Knox Manage. Strange thing.
i'm sorry, really hoped to give you a solution.
When getting the list from your supplier, you have to make sure that the list contains IMEI en EID combined, that way you should be able to match them.
As a service to our customers, we provide assistance with E-SIM activation by scanning the QR code for them before shipping the device. The customer has access to a carrier portal where that can be generated. That works for our customers very well.
I asked Samsung in January if they will add the EID retrospectively. We were not the first customer to ask, but I have not yet received a proper answer.
With WorkspaceONE, we can also report the EID of Apple devices without any problems. For Android, the reporting of SIM cards still needs to be improved. I am curious to see if the EID can then also be reported there.
Otherwise, the EID is often (Samsung & Pixel devices) printed as a barcode on the device boxes.
