Forum Discussion

ZeroTouchNils's avatar
ZeroTouchNils
Level 1.6: Donut
3 months ago

ZeroTouch Portal Change Customer Name

Our company change there name. Now we need to edit these informations in the zero touch portal. From the settings in the zero touch portal its not possible to edit it. My reseller also wont do a action for it. Can someone of you tell me if i can open a ticket for it or contact responsible enterprise team for it? For now i dont find any ticket creation area or contact address.

 

Very much thanks in advance.

 

BR,

Nils

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    3 months ago

    Oh that's frustrating. Your reseller should take care of this by raising a ticket. 

     

    Lizzie fancy taking this? If not I can raise one.

  • ZeroTouchNils's avatar
    ZeroTouchNils
    Level 1.6: Donut
    3 months ago

    Thanks for the quick reply and help 🙂

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    3 months ago

    Hey ZeroTouchNils,

     

    Sorry I missed your other message. Sorry to hear you haven't been able to resolve this via your reseller. I will need a bit more information, so I'll send you a DM via your community inbox (envelope found at the top right of your community page) if that's ok? 

     

    Speak to you soon. 

     

    Lizzie

     

    (Thanks jasonbayton for highlighting 👍)