Forum Discussion
Issue with G Suite Apps Being Marked as Disabled in Play Store
Hi jeremy ,
Yes, we have explicitly approved these apps and updated the device policy.
However, we haven’t performed any activity related to enabling the system apps feature. By the way, how can we verify if the system apps feature is activated?
This depends on the QR code / token used for enrollment or also available in the DPC extras.
you cannot know after the device has been enrolled.
if those apps are added to the policy and are marked as force installed they should not be disabled
Thank you for the response, jeremy !
Do you have any insights into what might have gone wrong on Google’s end? Even after updating the policy with forceAutoInstall, the app was installed, but on the Play Store, it was asking to be enabled (indicating it was in a disabled state).
Additionally, what would the policy configuration look like if someone explicitly wants to disable an app on a managed device?
I would also recommend to add this to your config with a true and do a test enrollment.
By default it's false and if those apps are preinstalled they could get disabled because of this setting during enrollment.On some MDMs you also can re-enable apps disabled by this policy (explicitly needs to know the bundleID's you want to re-enable) via script. But this would be only a solution to solve the issue for already enrolled devices but not for all future enrollments except you run it to all newly enrolled ones as well.
Also keep in mind that setting this to true might enable other apps as well you might not want, so you need to disable or uninstall them after each enrollment.
