Forum Discussion

timstr's avatar
timstr
Level 1.6: Donut
2 years ago

Managed Google Play account issue

  A customer reached out to us, after they received an e-mail from Google regarding the account which was used for creating the managed Google Play Store binding/token in Intune. Google informed the...
timstr's avatar
timstr
Level 1.6: Donut
2 years ago

Hi Lizzie,

Thank you for your message, I was able to submit a case through the AE partner portal. We were told yesterday the case was escalated to the Engineering Team. We are now waiting on their reply.
Just had one question, not sure if I can ask it to you, but are there any downsides we should be aware of binding the token to a new account? The is the first time on of our customers reported such an issue, so we are not well aware of any side effects.
Thank you.

Kind regards,

Tim

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    2 years ago

    Thanks for the update and for sending over the details timstr. I believe you should hear back soon on this. 

     

    In regards to your question, I'm not aware of any downsides, I know another community member recently had to also rebind to a new account and it was successful. If you have any concerns please do follow up with the team via your portal ticket though. 

     

    I'll continue to follow this internally. ðŸ¤ž

     

    Speak to you soon.

    Lizzie