Forum Discussion

Level 2.0: Eclair

2 years ago

Seeing inconsistency in START_LOST_MODE in android management api

Hi, I'm implementing the START_LOST_MODE for my organization. The command works and I see the notification on the device saying that its a lost device. If the user doesn't do anything on the device,...

Prathik

Level 2.0: Eclair

2 years ago

And sometimes I see the below response in the notification endpoint

{
    "done":true,
    "error": {
        "code":2
    },
    "metadata": {
        "@type":"type.googleapis.com/google.android.devicemanagement.v1.Command",
        "type":"START_LOST_MODE",
        "createTime":"2023-11-29T18:10:11.970Z",
        "duration":"600s",
        "errorCode":"UNKNOWN",
        "userName":"enterprises/LC034k****/users/103356011475399598171",
        "startLostModeParams": {
            "lostMessage": {
                "defaultMessage":"Hello there, this is a lost device"
            },
            "lostPhoneNumber": {
                "defaultMessage":"1231231234"
            },
            "lostEmailAddress":"ganip@amazon.com",
            "lostStreetAddress": {
                "defaultMessage":"123lane WA"
            },
            "lostOrganization": {
                "defaultMessage":"Amazon"
            }
        }
    },
    "name":"enterprises/LC034k****/devices/315c78b0b91fbc21/operations/1701281411970"
}