Forum Discussion
Recovering or merging Playstore Managed account
Hey everyone I've got a really neat situation I can't seem to figure out a clean solution for. My org started an Intune deployment with a Managed Google Play account. Unfortunately the admin that...
Hi,
This is a tricky one. It's not the play console that is the issue but the Google account and unless the account has backup authentication methods then you are not going to be able to recover it.
Net option is Play support. In some cases depending on proof of id etc they may be able to help by getting you to create a new Dev account and then transfer the app from the old to the new. This process will be easier if someone in your company also has access to the original account even if they are not the owner.
Ben
