Forum Discussion

RE-RITS-TS's avatar
RE-RITS-TS
Level 1.6: Donut
2 years ago

Renaming Managed Google Play Organization

Hello, we built our Managed Google Play connector in Intune like three years ago with our company name as organization name. Meanwhile our company name as slightly changed and since the company nam...
RE-RITS-TS's avatar
RE-RITS-TS
Level 1.6: Donut
2 years ago

Hello ReeceK and thank you for your response.

I did not find that topic you linked above in my research here yesterday, very odd.

Ok I started a service request with Microsoft Intune Support but my hopes are really low since we do not have good experiences with MS Support regarding Intune to be honest.

There must be a solution in the end, I do not think we are the first company on earth with that problem 😉

 

Regards

ReeceK's avatar
ReeceK
Former Community Manager
2 years ago

Hey RE-RITS-TS 

 

Absolutely, it's no trouble at all.

 

I've been doing my own research into this and have reached out to a few colleagues to gather additional insights. I'll make sure to follow up on this thread within the next few days to provide you with an update.

If you happen to receive any updates from your end, would you mind sharing them with the community? It would be fantastic to hear their response.

 

Thanks, Reece

 
  • RE-RITS-TS's avatar
    RE-RITS-TS
    Level 1.6: Donut
    2 years ago

    Hello, 
    I had a chat with Intune Support and the solution is ridiculous:

     

    "Recommended solution:

    Unenroll/Remove all your existing android devices from Intune and azure portals (portal.azure.com || intune.microsoft.com)

    Then unbind the google connector after that you will be able to rename it."

     

    I sure hope this is not the only solution. 😞

     

    Regards

    • ReeceK's avatar
      ReeceK
      Former Community Manager
      2 years ago

      Hey RE-RITS-TS 

       

      Thank you for the update. Really appreciate you coming back here to share this information.

       

      As mentioned, I've reached out to several colleagues regarding this specific issue, and I'm hopeful that they'll be able to offer an alternative solution that meets your needs.

       

      I anticipate hearing back from them at the beginning of next week, and I'll be sure to update this thread with their response.

       

      In the meantime, is there anything I can do to support?.

       

      Thanks Reece

      • ReeceK's avatar
        ReeceK
        Former Community Manager
        2 years ago

        Hi RE-RITS-TS 

         

        Firstly, I hope you are doing well? 

        I have looked further into your question and ive had the following response: 

         

        The best way to sort out this problem is to contact your Enterprise Mobility Manager (Intune) and ask them to send the issue our way. We work closely with them, so we can handle it properly.

         

        Just so you know, if your company uses the Android Management API, you can request this change using the enterprises.patch method. But if you're using the Play EMM API, there's no way to update your organization's name with an API method right now.

         

        Hope that clears things up! Let me know if you have any other questions.

        Thanks,

        Reece.