Forum Discussion
Sporadic problems with Managed Google Play after enrollment
Hi! We had problems with a few devices after enrollment today. The Managed Play Store did not work properly. Restarting and waiting seems to help. Symptoms Empty collection in Managed Googl...
We have a workaround that works reliably for us.
If we trigger an app installation command on an affected device via UEM, the problem is as soon as the command from UEM arrives at Google Play.
You can see that something is happening in Google Play when the installation is triggered. All you have to do is close Play and reopen it. The collection is then displayed immediately.
In our case (Ivanti), we can access our private apps on Google Playstore or with “Apps@Work” in the Ivanti Go client. If the playstore is empty, pushing any application from “Apps@Work” instantly unlocks the playstore.
