Forum Discussion
Trouble with applying configuration profiles
I'm thinking about a possibility that may cause this.
When provisioning devices to a Customer ZT account, you have to follow this rule: use IMEI if the device has 3/4/5G connectivity or use SN if the device is WiFi only. Otherwise the devices will appear in the list but won't receive the configuration.
On Lenovo tablets, in the end of the model name, if you see "FU" = WiFi only and if you see "XU" = LTE so if it's a LTE device, you must use IMEI and not SN
It`s K11 with FUP end model name. I see their SN`s in device page in ZT, and profiles are assigned but config is not deployed after reset.
Have you setup the ZT configuration with the proper DPC before provisioning the devices? If the devices where added before, you may need to remove and add them back.
No, first were devices, than I made a config. What if I need to change settings of DPC extras when devices are already there? Then I need to revoke ZT config in MDM settings and it will end with the same case as now?
