Forum Discussion
Unable to start AE (Android Enterprise) Enrollment in Microsoft Intune MDM
Hey,
At risk of repeating the error, it means someone has already set up a Google Workspace environment within your organisation.
The first place to start is with a ticket to IT asking who owns the Workspace domain, and then either requesting an account with super admin permissions from them within that domain, or reaching out to workspace support to recover access to it.
You do have the option (option 3 on the choice screen) to set up with a Gmail account, but it's no longer the preferred method due to Gmail accounts being consumer (and a pain to manage).
Hello Jason,
Thanks for the reply. I have super admin permissions in Google workspace and Mobile management option is set to custom. Attached screenshot for your reference.
What option should be enabled in Google Workspace so that we can establish Microsoft Intune to enroll Android devices in AE method?
OK, in the workspace environment, does the domain match that used in M365? If so and you have SSO configured between 365 and Workspace already, just use the super admin email account to set up the connection.
Are you saying Google workspace super admin email account to be used in Microsoft Intune while setting up pre-requisites in Microsoft Intune?
When it asks for an email address during the bind, use your Google workspace super admin account to log into workspace.
