Forum Discussion

Level 1.5: Cupcake

2 months ago

Unable to start AE (Android Enterprise) Enrollment in Microsoft Intune MDM

We are currently using Microsoft Intune Mobile Device management solution to manage Android mobile devices, and these devices are currently enrolled in the mode of Android Device Administrator in Mic...

Level 1.5: Cupcake

2 months ago

Hello Jason,

Thanks for the reply. I have super admin permissions in Google workspace and Mobile management option is set to custom. Attached screenshot for your reference.

What option should be enabled in Google Workspace so that we can establish Microsoft Intune to enroll Android devices in AE method?

jasonbayton

Level 4.0: Ice Cream Sandwich

2 months ago

OK, in the workspace environment, does the domain match that used in M365? If so and you have SSO configured between 365 and Workspace already, just use the super admin email account to set up the connection.

DK
Level 1.5: Cupcake
2 months ago
Are you saying Google workspace super admin email account to be used in Microsoft Intune while setting up pre-requisites in Microsoft Intune?
- jasonbayton
  Level 4.0: Ice Cream Sandwich
  2 months ago
  When it asks for an email address during the bind, use your Google workspace super admin account to log into workspace.
  - DK
    Level 1.5: Cupcake
    2 months ago
    Yes, I've used the email address which has super admin permissions in workspace but could not finish authentication successfully whereas the same email address authenticates successfully for other Google apps by redirecting to Microsoft Entra/Azure (Idp) due to SAML federation configured for the domain.
    
    I'm suspecting some setting in Google workspace Android Enterprise setting is blocking us to establish connection to 3rd party EMM providers.
    
    Any insights on those lines...!