Android 14 - Android Enterprise WiFi Profile Issues - Microsoft Intune
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11-17-2023 11:18 AM
With the latest Android 14 - new Microsoft Intune Android Enterprise device enrollments are not receiving the WiFi configuration profile. Android 13 and later will receive the WiFi profile and connect to the hidden SSID with no issue.
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11-20-2023 12:12 PM
Hello @Isaac_luna,
Welcome to the Customer Community.
Just an initial thought on this, I wonder if configuring to add the domain name, as talked about in this community post, may help here?
Thanks,
Lizzie
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11-21-2023 02:53 PM
Hi @Lizzie.
Thank you for this recommendation. We have our WiFi config profile set up with the CA root and server domain names.
Isaac
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11-22-2023 10:10 AM
hello @Lizzie,
I have the same problem as Isaac.
On devices enrolled in Intune, with Android 13, update to Android 14, and it continues to work fine.
On devices with android 14, enrolling it, it fails.
in the Wifi profile we also had the Radius servers and the root CA certificate
in the settings, User certificates, we see that the WiFi certificates aren't being installed.
thanks
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01-22-2024 07:31 PM
We are having the same issue on our Samsung devices with Android 14. The same SCEP & Wi-Fi profile works fine on Android 13, but it's hit & miss on Android 14 (OneUI 6) devices 😞
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04-11-2024 05:07 AM
We have found a workaround to our Wi-Fi (EAP-TLS) issue by adding the Root CA Cert in our Samsung KME (Knox Mobile Enrolment)'s profile just to make sure the cert is deployed and trusted by the device before SCEP & Wi-Fi profile is deployed to the device. According to Microsoft, if the SCEP / Wi-Fi profile arrives before the Trusted Certs profile, the Wi-Fi (EAP-TLS) won't work until the device re-check with Intune again (next check-in is 8 hours away, and no you can't do manual sync for corporate-owned, fully managed user devices)
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04-11-2024 04:06 AM
Hi, has anyone solved this problem?
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04-11-2024 05:28 AM
hello,
it seems that there has been a modification by google, and there is a limit of characters in the total of the radius servers.
modify the radius servers, adding only the subdomain, this way it is working fine for us:
radius servers:
contoso.contoso2.com
cantasa.contoso2.com
replace by:
*contoso2.com
I hope it helps you
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