Forum Discussion

Level 2.0: Eclair

4 months ago

Solved

Basic WiFi-profiles (configuration profiles) do not deploy into Device

Dear all, Since three weeks ago we noticed issue to deploy basic Configuration profiles (WiFi) into devices (MDM is Intune). Problem ONLY occurs with newly enrolled COPE devices running on Android...

jarmo_akkanen
2 months ago
Hey all,

Yes, I can confirm Android WiFi issue is now fixed and WiFi profiles can be deployed normally to the devices. CloudDPC updated in production by Google.

No actions from end user is required. Case closed.

thanks
Jarmo

Moombas

Level 4.1: Jelly Bean

4 months ago

jarmo_akkanen Such issues are most likely issues on the MDM (like Intune, Soti,...) or OEM (Samsung, Zebra,...). Google is not the provider of the OEM as the manufacturers always are the ones working on it.

I would recommend to raise this on OEM Manufacturer side as your A14 works and stopps working with A15 or even to both as maybe something in A15 changed on COPE devices regarding Wifi management on API side.

And if the OEM (and/or MDM) support gets to the result that there's a general issue on A15 regarding this, they can reach out directly to Google to solve it.