Forum Discussion

Level 1.5: Cupcake

12 months ago

Data exchange between apps broken in multi-app kiosk mode

I am provisioning a fleet of fully managed devices (running Android 10) via AMAPI, and due to our specific use-case, I'd prefer to set them up in multi-app Kiosk mode. However, while I was evaluating...

ReeceK

Former Community Manager

11 months ago

Hey Petofi

Hope you are well?

It seems you are doing the correct steps, let me confirm with my internal teams to get a better understanding on this issue and I will report back to you here.

Thanks,

Reece

ReeceK

Former Community Manager

11 months ago

Hey Petofi

How are you?

I was able to get an update from a colleague

They said the following:

It seems the issue might be related to restricted URLs or site destinations, possibly due to conflicting policies when enabling Kiosk Mode or Multi-app Mode. Check the active profiles applied to the device after enabling Kiosk Mode and review any blacklisted or denylisted websites. If using the Google Chrome restrictions profile, check the denylist for blocked web URLs. Consider allowing access to all URLs/sites on the device to test if this resolves the issue with accessing scanned sites via QR codes. Additionally, if using an EMM/MDM, I'd like to know which one is used to enable multi-app kiosk mode. Regarding the QR Scanner app, is this a third party app? can you please share the app ID to understand if enabling the Native Camera and Gallery app is necessary alongside it.

Hopefully this helps, let me know if you need further support.

Thanks,
Reece