Gmail corrupts

Hi Eric,

Thanks for the video, it's super helpful to see your issue immediately very clearly.

Google Play Services is crashing. While it should handle things more gracefully it looks like this isn't the case.

Do you permit adding accounts in your policies? If not this would explain the crash - policy blocks a feature but the device isn't handling it well.

If you were to permit accounts though, you then risk opening up the device in question to the full Google Play Store and mixing work/personal data, this isn't such a good thing unless your use case considers that safe.

The alternative would be to configure email differently within Gmail. Is it a Google Workspace account wanting to be added? If so, it can be via exchange instead. If not, IMAP for consumer Google accounts can work. This way your users get to add mail without adding additional Google accounts to the device and therefore prevents DLP issues I referenced above.

I made a lot of assumptions here, feel free to clarify your setup and we'll take it from there 🙂