How to accept the Android Enterprise Essentials service agreement.
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06-24-2024 07:24 AM
Hello
I have setup Android zero touch. When I try to apply a profile to a phone It works but I get an error.
Contact your It-Admin to accept the service agreement for android enterprise essentials.
My question is how?
Thanks in advance for your responses.
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06-24-2024 08:32 AM
Hi @ECS ,
How are you?
For your work profile setup, it's probably best to reach out to your management or IT team. They can guide you through the specific steps according to your organization's setup.
After speaking with them, if you need further assistance, feel free to come back here.
Thanks, Reece
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06-24-2024 11:34 PM
Hi
I am the IT person who did the android Intune setup in the company.
The android zero touch setup was working fine until the error popped up to accept the service agreement.
I can find the agreement online but no where how you can accept it.
Kind regards
ECS
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06-26-2024 04:17 AM
Hello @ECS,
Great to meet you, Reece is on holiday this week, so just following up here. I've just sent you a direct message (click on the little envelope in the top right corner to view and reply), with a couple of questions.
Hope to speak with you soon.
Lizzie
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07-08-2024 03:04 AM
Hello Lizzie,
We are having the same issue.
Regards
Wim
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07-08-2024 03:16 AM
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07-11-2024 07:15 AM
Hello Lizzie,
I know what happend now. Our supplier had enrolled our new phones in the wrong zerotouch config. They enrolled it in android enterprise essentials.They have corrected it and now all is working well.
thx
Wim
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07-11-2024 07:38 AM
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07-11-2024 07:41 AM
Hi Lizzie,
This was a TCL 505 we where adding to our existing fleet of pixel phones.
We would use these phones in a kiosk mode.
Wim