Migrating account history/settings etc. from Android Enterprise phone set up to personal Android set up

[DJA150]

Hi all,

With have a Microsoft Intune managed Android Enterprise  set up phone where the user is leaving the company and it has been agreed that they can keep the phone as a personal one. It is already been used as such as they are a senior staff member.

Obviously we need to remove the device as a company managed device but is it possible to move the account history from the company Gmail account to a personal one so that they can keep their contacts, apps settings etc?

I'm doubtful that this is possible but wanted to seek further advice first.

Many thanks,

David

[jasonbayton]

Hey!

Are you referring to the managed Google Play account assigned to managed devices, or did you permit the adding of a normal Google account on the device separately?

If the former, there's no sync on these accounts.. but you could permit adding of personal accounts on the device before a wipe to allow manual migration to it? Contacts and files stored on the device would be possible. Apps & data not.

[DJA150]

Hi Jason,

Thanks for the reply. Yes it's a managed Google Play account assigned for all our fully managed Android Enterprise devices. Good to know we can at least migrate contacts and files