Forum Discussion
Trouble with applying configuration profiles
Hi, As an organisation we are pretty new to ZT. We had good success when testing two devices. We enroll them through ZT and manage through Intune. This worked on our test device (Lenovo Tab K11)....
I'm thinking about a possibility that may cause this.
When provisioning devices to a Customer ZT account, you have to follow this rule: use IMEI if the device has 3/4/5G connectivity or use SN if the device is WiFi only. Otherwise the devices will appear in the list but won't receive the configuration.
On Lenovo tablets, in the end of the model name, if you see "FU" = WiFi only and if you see "XU" = LTE so if it's a LTE device, you must use IMEI and not SN
