Forum Discussion
suhun
4 months agoLevel 1.5: Cupcake
Already Connected
After registering a device in the portal and linking it to an enterprise using the enterprise ID, I deleted the enterprise. However, the device status remains as “already linked,” preventing me from linking it to a new enterprise.
- MoombasLevel 4.1: Jelly Bean4 months ago
Did you unenroll it from the rpevious one and ideally wiped it before enrolling it again?
- jasonbaytonLevel 4.0: Ice Cream Sandwich4 months ago
Hi suhun,
The enterprise ID and zero-touch integration aren't linked directly. In the EMM under ZT integration you should have an option to disconnect. Can you confirm?
- suhunLevel 1.5: Cupcake4 months ago
After deleting the device from the zero touch portal, another device was registered.
where can I check disconnect option?
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