Forum Posts

Resolved! Intune work profile battery drain

We have previously done more MAM and are moving to allow users on Android to setup the work profile.  In testing on Pixel 8 running Android 14 QPR we are seeing significant battery drain from the company portal app.  Like so bad that it’s making the ...

Ghctim by Level 1.6: Donut
  • 6328 Views
  • 5 replies
  • 2 kudos

Wrong customer ID mapped to the zero touch account

We have encountered an issue with our Google Zero Touch Portal where an old customer ID has been incorrectly mapped. This has caused some discrepancies that we need to address promptly.The customer ID in question is no longer in use, and it is critic...

HiltiAG by Level 1.6: Donut
  • 496 Views
  • 1 replies
  • 1 kudos

Resolved! Zero-Touch-Registration is not available

Dear Community Members, We are currently encountering an issue with the enrollment of three recently acquired Samsung S23 devices. While we are able to successfully enroll other devices, these specific models are presenting a persistent problem. The ...

Zackory by Level 1.6: Donut
  • 28394 Views
  • 71 replies
  • 31 kudos

Phone reset data

My phone reset data on problem      *Comment moved to create new topic, new title provided

Tabrej by Level 1.5: Cupcake
  • 488 Views
  • 1 replies
  • 0 kudos

COPE Enrollment Fails for Single and Multi-Kiosk Mode

Description:We are encountering an issue with the Corporate-Owned, Personally Enabled (COPE) enrollment where single and multi-kiosk mode are not working as expected. This issue has been observed during our deployment and testing phases.Steps to Repr...

Zoe by Level 1.6: Donut
  • 1191 Views
  • 3 replies
  • 7 kudos