Recent discussions
Recent Android change regarding Wifi configuration
Hi everyone, I just want to share the current situation we are leaving in my company and that could be interesting for other Android customers as well. With the Android security update released in May 2023, Google has changed some requirements to connect on a corporate Wifi. The "domain" value has now to be filled in the Wifi profile that is pushed on the device, otherwise the profile will not install on the device and the wifi connection will fail: https://developer.android.com/guide/topics/connectivity/wifi-suggest "The framework enforces security requirements on TLS-based Enterprise suggestions (EAP-TLS, EAP-TTLS, and EAP-PEAP); suggestions to such networks must set a Root CA certificate and a server domain name." This change was not communicated to our EMM vendor or to us and we started to have a lot of device that were impacted. Moreover our EMM vendor was not supporting this additional parameter in the console UI and we are in the way to upgrade our platform to finally have this support in the very last version released this week. I don't know if we could be warned in advance regarding such kind of change in the community because it has very huge impact for us and I guess for other customers. Luc
Google Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue. Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?Android zero-touch customer portal
Learn more about the changes to the new zero-touch customer portal The new zero-touch customer portal has been designed to make it easier for you to manage your account. Here are some of the key changes: New look and feel: The portal has been redesigned with a modern look and feel, making it easier to navigate and find the information you need. Improved navigation: The navigation menu has been simplified and reorganized, making it easier to find the pages you're looking for. Updated Terms of service: Updated the zero-touch customer terms of service and customers will be prompted to accept the terms of service upon next login to the zero-touch customer portal. The terms of service need to be accepted once by an admin or owner of the customer account. If you own multiple accounts, you might need to accept the terms of service for each one. Note: when attempting to access the zero-touch customer API. Any existing solutions leveraging the zero-touch customer APIs to access an account that has not yet accepted the new terms of service will receive a TosError response. Users will need to accept the terms of service by signing in to the zero-touch enrolment portal. New features/changes: The portal now includes a number of new features, such as: Improved search: search for specific device(s) by the fields below, without specifying which identifier(ie. IMEI, MEID, serial number). Additional fields on device CSV download: You can download a CSV of existing devices assigned to your organization, which contain all data seen on the device management page with additional field(ie. Reseller name and reseller ID). Additionally, unified the formats so the customer can download a CSV, make changes to the profiles, and upload it. Undelete account: You can no longer undelete the account once deleted, alternatively you can reach out to your reseller who can then reach out to us to recover your account with valid reason. To access the new customer portal, simply go to link. You will need to log in with your existing username and password To help you navigate the changes, please refer to the customer portal guide. We value your feedback, please use the feedback button as shown in the attached GIF to share your insights: If you have any questions about the new customer portal, please create a new community conversation in the General Discussion board. Thank you.Not able to print from Google Docs
Hi all, we provided Google docs, sheets and slides to our devices. We set managed app config (allow of using printing api and usage without Google account). We noticed now that printing is possible on sheets and slides but not on docs. Is there any known issue rgarding this? I mean I'm a bit confused because it works from the other two. Maybe Lizzie and ReeceK you kno more about that or can ask internally?
