Recent discussions
Google keyboard not appearing automatically
Have a bit of an emergency where after the latest Gboard update, when users tap an input field, instead of Gboard just showing up as normal, a menu bubble is appearing instead where they have to tap it and select the "show on screen keyboard" option. I haven't been able to locate Google's release notes for Gboard to see if there was something that changed. Any ideas would be greatly appreciated!
Can't configure notifications on my work profile
I hope someone here can help me, since I've been stuck in this issue for over a month now. I can not configure notifications on my work profile. I am the admin so should be able to allow this for users. I'll share some screenshots to illustrate the issue. First, the disabled notification: Then, the advice of gemini: The Solution: Change the Admin Policy You must log in to your Google Admin Console and change the setting that is blocking this. On your computer, log in to your Google Admin Console at admin.google.com. In the left-hand menu, navigate to: Devices $\rightarrow$ Mobile & endpoints $\rightarrow$ Settings Click on Android. This page lists all your Android policies. You are looking for the setting that controls app permissions. It is most likely in one of these two sections: Primary Target: Apps and data sharing Look for a setting like App permissions or App settings. The current setting is likely "Block user from modifying" or "Set to... (Enforced)". Change this setting to Allow user to configure or Let user choose. Secondary Target: Work profile Look for a setting like Work profile notifications or Lock screen notifications. While this usually just controls lock screen visibility, if it's set to "Hide all notifications," it may interfere. Ensure it is set to Show all notification content or Allow user to configure. Click Save at the top or bottom of the page. This option is simply not there!
New devices only receive "Enterprise Default Profile" instead of default profile
Hey there, this is my first post here as I could not find a ticket system for Zero Touch. Since a couple of weeks all new devices only getting the "Enterprise Default Profile" automatically assigned which I deleted during zero touch tenant setup in "Configurations". The default profile I created does not get automatically applied anymore. Unfortunately I can change the default assignment profile to whatever I want but newly added devices still are getting the "Enterprise Default Profile". Changing the device profile after the initial upload (including wrong DPC info) to the created target profile works in bulk. Once changed manually the devices apply the correct DPC. Multiple zero touch instances are affected. How to fix the default assignment profile for newly added devices? Any suggestions?
How to obtain the eSIM EID (Embedded Identification Document) from a device with DO (Device Owner) active?
Hello, We are looking to implement the functionality to provision eSIM profiles on devices with Android 15+. However, we encountered a telecom provider that requires the EID of the devices before providing us with the eSIM activation code. In this initial stage, we are simply trying to obtain the EIDs of all devices so that we can send them to the telecom provider and receive the eSIM activation code in return. To obtain the EID, we are using the following approach: `euiccManager.createForCardId(slot).eid` However, we are encountering this issue as noted here: *Must have carrier privileges on subscription to read EID for cardId=0 [java.lang.SecurityException: Must have carrier privileges on subscription to read EID for cardId=0]* The same issue occurs with `euiccManager.eid`. According to the documentation mentioned above, Android 15 introduced the possibility of managing eSIM profiles without requiring carrier privileges. However, it seems that the same should also apply to obtaining the EID. I noticed a similar situation reported here that has been unanswered since September 2024. Is there any other way to retrieve the EID, or is there any plan to include EID in the bypass for managed corporate devices (which have Device Owner active)? Looking forward to any insights on this. Thanks in advance!
Why openNetworkConfiguration not working in enrolled device?
I have enrolled a device and want to use managed wifi on that device. I have used following configuration- "openNetworkConfiguration": { "Type": "UnencryptedConfiguration", "NetworkConfigurations": [ { "GUID": "inovex_wifi", "Name": "INovex-Dev", "Type": "WiFi", "WiFi": { "SSID": "INovex-Dev", "Security": "WPA-EAP", "EAP": { "Outer": "EAP-TLS", "Identity": "faruk", "DomainSuffixMatch": ["dms.mobi-manager.com"], "ServerCARefs": ["ca_inovex"], "ClientCertType": "Ref", "ClientCertRef": "client_inovex" } } } ], "Certificates": [ { "GUID": "ca_inovex", "Type": "Server", "X509": "ca_base64" }, { "GUID": "client_inovex", "Type": "Client", "PKCS12": "client_base64" } ] } My expection is This network automatically save in wifi list As I set client and server certificate the device should connect automatically For information I have used freeradius server for authentication.Default browser app not resettable
Hey! We are currently testing a few apps in Work Profile, for which we need 2FA. The second factor is a FIDO2 token that can be used via NFC or USB. If you have a FIDO2 token with USB-C, everything is fine. But we also have some with USB-A. If you don't have an adapter, you're more likely to resort to NFC. Chrome supports FIDO2/NFC directly, which makes logging in quite easy. However, most web views cannot do this, and a passcode must be entered manually. The pure FIDO2 NFC tag basically contains a URL with the passcode. You open the webpage via NFC, copy the passcode, and enter it when logging in. So far, so good. However, we encountered a problem that prevents us from using the FIDO2 token via NFC in the Work Profile properly. There are default apps for different categories such as browser, wallet, caller ID, etc. If you need to launch one of the app categories and there are several apps available, you will be asked which app you want to use and just for once or always. The app preferences can be reset via the settings so that the query will reappear the next time. This works without any problems with “Home app,” for example. But the Default Browser? No. The Browser app default remains after the reset. Even if a browser was set as the default and was deleted, it will just switch to another app and won't ask. The problem with a permanently set default browser is that links from NFC tags are immediately opened in the personal space. If there is a copy & paste lock on the work profile, you cannot use the code. (Unless you type >40 characters) If you are asked for an app to open the URL, you can also select the browser in Work Profile. Can anyone reproduce this behavior? Or does anyone know if something has changed for the Browser-Default in Android 15/16? On a device running Android 13, resetting the app defaults works reliably. It doesn't seem right that the browser default cannot be reset properly with Android 15/16.Factory reset protection (FRP) or enterprise factory reset protection (EFRP).
Hello, since Android 15 we have encountered a huge problem with Corporate phones (enrolled in BYOD) for which users leave the company without deleting their account. We therefore found ourselves with locked phones that we cannot return to our reseller (who asks us for a large sum to unlock them) so I come to you to find a solution or a tool available to the technical teams to clean up. We are open to any advice or help
Intune - Swapping Managed Google Play Account with Devices enrolled in Device Administrator and AOSP
Hi All, My Intune environment is connected with an old-school gmail.com account - i access the managed store page by going to https://play.google.com/work to approved apps / etc. - This was an old solution that saw little to no use. We're now looking at requiring Intune enrollment on our android devices and it'll get a ton of use once we do that. I'd like to upgrade my account to an Android Enterprise account, but it looks like to do that I'll need to disconnect the Managed Google Play account from Intune. My understanding is that I will need to un-enroll all my android devices from the tenant before doing that. For personally owned devices with work profiles, that's not a problem - we only have 3 PoC users that I can unenroll. The only other two enrollment options we use are Device Administrator (For Yealink teams phones...) and AOSP (For.. newer.. Yealink teams phones). Will disconnecting Managed Google Play affect the enrollment of Device Administrator or AOSP? Thanks!
