Forum Discussion

Edward's avatar
Edward
Level 1.5: Cupcake
2 years ago

function missing after AE enrollment

Hi everyone,

 

As we use the Android Enterprise service, and I find out that some functions are missing or hidden than a usual device, including these 3 functions

  1. parental control 
  2. second space
  3. dedicated hidden folder

 

i am not sure if there are any other functions are hidden or deleted, because these are not system apps that were removed

 

So i want to know are these not available in AE? Is there any document from Google about this? is there any other functions are hidden as well?

 

Thank you

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    2 years ago

    Hi Edward,

    how do you enroll your devices and are they fully managed (COBO) or COPE devices? (I assume COBO)

    If you enroll using QR or Zero-Touch, ensure that the leave system apps enabled DPC is added with value true, otherwise several apps can disappear.

    In our MDM we can re-enable some of those apps (but not all) via a script so this could be a possibility too but i don't know the Google related API's to get this done. I think the best would be the solution mentioned above.