Forum Discussion
Pre install Android updates on Samsung (COPE) devices
Samsung has tooling available to do just that, with a limit of 4 devices each time. But I believe it is only for Samsung business partners (Resellers, distri's, MSP partners). Its different tooling than Odin mentioned bij Moombas.
My best bet would be to get in contact with a samsung sales representative (they have dedicated account managers for the healthcare sector in some EU countries). They should be able to check if you can have access to this tool.
Besides the option Moombas mentioned, there are a few extra options:
- Search for a reseller that provides such services (I'm working for one so I know they exist haha 😂)
- Look for ways to shrink your stock where possible, to make sure devices are not on the shelf for months. Keep in mind that battery life may decrease in this period as well.
- Use E-FOTA to control firmware versions and check your MDM configuration. I have a lot of healthcare customers with Samsung hardware and haven't had issues with customers not being able to use their devices due to many updates being installed. Even when they are on shelves for months.
In my opinion you have 2 possibilities:
1. Reach out to Samsung if there's something like an official flash Tool which may work way faster than FOTA download. (We for example do this for Motorola devices where flashing takes ~ 5-7 minutes, after first time downloading the flash file instead of 30 mins +). But the only one i know is Samsung Odin but requires the firmware which is (afaik) not official available anywhere.
2. Prepare a stock of devices to latest firmware already before customer jumps in, so you maybe only need to flash 1 or 2 SP and can prepare devices in beforehand.
