Forum Discussion

Johny's avatar
Johny
Level 2.0: Eclair
11 months ago

Android Kiosks mode app restrict the system update installation.

I have an enterprise application with Kiosk mode. Android system update is downloading new android update(Like android 14 pending update) and ready for installation but did not install because my app is top of the system. I have configured my device policy to automatic update but system always postponed the update.  My device is user admin.


1. How can I force system to install the update without notifying the user? 

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    11 months ago

    If your EMM supports it, create a windowed system update policy. During these hours it will force the device out of kiosk to install

    • Johny's avatar
      Johny
      Level 2.0: Eclair
      11 months ago

      Looks like that windowed time not allowed me to install update. I have set window time 12-14 (720-840). Almost 1 hour past not yet started updating or getting out from kiosk mode. 

       

      • jasonbayton's avatar
        jasonbayton
        Level 4.0: Ice Cream Sandwich
        11 months ago

        Review logs (bug report) to see what it's doing. 12-14 is OK, you could extend it another 2 hours for good measure.