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Paulie's avatar
Paulie
Level 1.5: Cupcake
6 months ago
Solved

Pre install Android updates on Samsung (COPE) devices

Hello all,   I am new to the forum so hopefully I posted in the right location. I have a question about Samsung devices (ex. A22, A53, etc.) in a business scenario of a healthcare provider. When a ...
  • Michel's avatar
    5 months ago

    Samsung has tooling available to do just that, with a limit of 4 devices each time. But I believe it is only for Samsung business partners (Resellers, distri's, MSP partners). Its different tooling than Odin mentioned bij Moombas. 

     

    My best bet would be to get in contact with a samsung sales representative (they have dedicated account managers for the healthcare sector in some EU countries). They should be able to check if you can have access to this tool. 

     

    Besides the option Moombas mentioned, there are a few extra options:

    • Search for a reseller that provides such services (I'm working for one so I know they exist haha ðŸ˜‚)
    • Look for ways to shrink your stock where possible, to make sure devices are not on the shelf for months. Keep in mind that battery life may decrease in this period as well. 
    • Use E-FOTA to control firmware versions and check your MDM configuration. I have a lot of healthcare customers with Samsung hardware and haven't had issues with customers not being able to use their devices due to many updates being installed. Even when they are on shelves for months.