Hello community,We have Samsung XCover6 Pro Enterprise Edition sent to customer in May this year. (Android v.12)They have started the phone and then didn't enroll it. They have just started the phone and put it on the shelf and battery has died and n...

So we have some Android devices that are imported to ZTE and then sent to the customers but the customers didn't enroll the devices immediately. They have inactive and turned off for 5 months. After 5 month when they start the device and connect to t...