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Moombas
Level 4.1: Jelly Bean
Joined 2 years ago
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Re: [Community Team Update] Welcoming Emilie to the team...
My dog is called "Kalea" and was taken away from a breed "factory" (before she got used for it) and never learned before how it is living in a house and within a family before. Now she is often my "shadow" when I'm at home^^ This pic is from autumn in the garden: The Pizza receipt was taken from youtube and i just brought it to paper 😄 Regarding the Apprenticeship: I'm not an Apprentice and i would be that and add an extra course on that in order to do so. As said, i come from a different Apprenticeships (something like Communications electronics technician for Radio technology). So no chance for something like that on my part of the company, other departments ofc do. I only most likely remember my last LAN party as this was at that moment one of the largest in Germany still with a CRT Monitor 🤣...now thinking about it, i feel quite old 🤣Re: [Community Team Update] Welcoming Emilie to the team...
Welcome here in the community and looking forward to read from you😀 I guess Lizzie introduced at least some of the most active users here already to you but if you will participate in the next PES, maybe it's possible to know each other there better (if I'm allowed to join as well 😛). My main language is German but at work most likely English. I learned French a bit in the past but forgot all about it as i never needed to used it. Yeah dogs are nice, we also got one now since ~6 months from animal rescue and don't want to miss her (Bernese Mountain dog + ??) anymore as she is very nice and calm. Favourite food i can just agree on Pizza and just last week we tried a new receipt which took way longer time than we normally do but it was worth it^^ Into my current career i got because i was repairing phones before and I'm also very interested in general into technical stuff, so even i never learned IT stuff as a apprenticeship, i ended up as IT supporter main responsible for our mobile devices in our company. I can't remember my first piece of tech but i guess my first self owned PC is something which was very important as at that time with LAN-partys and so on a lot stuff learning was starting and growing interest. That's also why I'm main responsible for technical questions inside our family. So, i guess that's enough to write ;) Read you soon.Re: ATOK installation Failed in Corporate-owned devices with work profile
Keep in mind that using a proxy/VPN may change this if the VPN/Proxy routes through a different country where an app is not available. We had this issue several times but in Soti it was easy to capture as you can lookup the apps in the agent and when you tap the relevant app you get the error message from playstore telling you it. Not sure if Intune shows such overview outside of the MGPS as well. We needed then to turn of wifi (as this used a proxy), reboot the phone (with mobile data on) and then the phone was detected correctly and app can be installed. Turning on Wifi afterwards again ofc. Or for VPN: Turn off the VPN connection, reboot (optional) and check again. After installation turn on VPN again. Or just "sideload" an app via the MDM (not sure if Intune can do that) if developers provide the original apk (I don't recommend to grab it from unofficial source for security reasons).Re: Celebrating World Earth Day! Share your experiences
Fully agree, I'm one of those who stay on a device as long as possible. None of my devices ever broke always needed toi exchange because of lack of hardware power (outdated /too slow) or for security reasons (OS Version got too old). And this is not only because of sustainability but also because of saving a lot of money. So if i pay 300€ per ~5 years for one device, others pay (see below) 1500 (same device) up to >5000€ (flagship devices) for flagship devices. And to be honest if you would ask many people who for example buy always the newest device and flagship, mostlikely they don't need (the power of) it (doesn't mean to be in business case). They just "want" it and think they need it.Re: Celebrating World Earth Day! Share your experiences
And in fact the longer you can use the devices, the less often you need to do a major replacement which would be often a big bunch of devices in one go and always is a big task on multiple parts of a company. And to provide sorted out devices to a reseller or refurbisher is one of the hardest tasks as you need to consider a lot o fthings from security side to managament side and not to forget the physical handling (when devices are spread about entire europe or even world).Re: [Community tips] What guidance do you provide with new devices?
Hey, hmm i think i need to seperate here private (as for your example) and work. Private: No guides are provided but onside help or via phone (this goes in my case for all technical stuff in near family) and in regarding PC also sometimes via remote control tools if needed. Work: For some things like enrollment, how to flash a device before enrollment to latest firmware or how to use the MDM system, we provide several guides and inside helpdesks and for the endusers they also create something for "best practice" in several use cases. But what we don't do is, if OS is changing to provide a guide about that. If there's a significant change they need to be aware of, they get informed by us via news. Ofc if guides needs to be updated because of that, we do so. But yet only our helpdesks needed to be informed about such stuff, not the endusers.Re: Issue with G Suite Apps Being Marked as Disabled in Play Store
I would also recommend to add this to your config with a true and do a test enrollment. By default it's false and if those apps are preinstalled they could get disabled because of this setting during enrollment. On some MDMs you also can re-enable apps disabled by this policy (explicitly needs to know the bundleID's you want to re-enable) via script. But this would be only a solution to solve the issue for already enrolled devices but not for all future enrollments except you run it to all newly enrolled ones as well. Also keep in mind that setting this to true might enable other apps as well you might not want, so you need to disable or uninstall them after each enrollment.Re: Enhancing Android Enterprise OS Update Management
I dont need a confirmation on the EMM (the currently installed oem/os/security patch version is enough) but we really want to say something like, install all oem versions up to version X. This could be model specific (makes most sense to me) or any other but should be open to the customer what kind of decision point(s) to choose.Re: Enhancing Android Enterprise OS Update Management
Hi Marcom, you left out "Postponed" as an actual option but i guess all IT admins agree, that a full version control on firmwares is needed. I think I (and others as well) already provided several ideas to do so. I don't know the Apple system but keep in mind that they have an easier task as they provide only their own models and firmwares where on Android you have several manufacturers with a lot of unknown firmwareupdates etc. (seen from Google side). So there must be something different. If i find the thread where we discussed that already a bit I can post it here but need to search for it again. But i don't see a reason to do so for BYOD, there i would like to just say "minimum OS version X" and/or "minimum security patch level" and that otherwise work profile get's disabled or not being able to be installed.Re: How to set policy through my emm in zero touch enable devices?
As mentioned by Rakib every MDM works a bit different. For ex. we use Soti Mobicontrol, where we don't use the ZT-iFrame. We directly use the ZTP (https://enterprise.google.com/android/zero-touch/customers/YOURID/configurations) and linking an MDM specific configuration to the devices. The rest is then handled during enrollment automatically by the automatically during enrollment installed MDM agent. All other apps/settings and so on are then provided to the device as soon it get's the connection to it. But the MDM you use, may work different.Re: Problem Joining Work Profile From Android Device
Hmm, wonder why 4 users (or even more) on a single device make sense, so from my perspective unexpected but nice that you figured it out at least for 1 device. Ever tried a completely fresh tecno device and add it then (without anything special installed,) so only 1 "private user" and then try adding the work profile? Low RAM should only cause a device acting slow.
