Devices
55 TopicsHELP! Enrollment Stuck on Choose Device Category
I need help. When enrolling a device on Intune, we are getting stuck on the Choose Device category page where it does not allow us to press the OK button. We have two vendors supplying us phones and the issue is happening with both vendors (devices are Pixel 8s and 9s). Please help!226Views2likes8CommentsEnhancing Android Enterprise OS Update Management
Hi, The way the Android API implements OS update management on Android Enterprise devices is not particularly useful for devices with user affinity. Are there any upcoming API changes for EMM solutions like Microsoft Intune? From my experience with the current API: AUTOMATIC – The OS update is installed as soon as it becomes available via OTA, which is not practical for real-time scenarios. WINDOWED – Similar to AUTOMATIC but with the limitation that OS updates can only be installed within a defined maintenance window. This means that if a user needs to update their device due to a software bug fixed in the latest OS version, they may not be able to do so immediately if the maintenance window is set outside working hours. Source: https://support.google.com/work/android/answer/13791272?hl=en#zippy=%2Cmanaging-system-updates-using-system-update-policies Suggested Improvements: Provide an option to control OS updates on BYOD (Work Profile only). I understand that when enrolling a device through Work Profile, only the work container can be managed via EMM. Google may need to reconsider this approach. It would be beneficial to have an approach similar to Apple’s, where EMM admins can manage OS updates (e.g., push specific updates, set deadlines, etc.) through DDM (Declarative Device Management - Source: https://support.apple.com/en-gb/guide/deployment/depc30268577/web ), even on BYOD devices (Device Enrollment) — without requiring supervision like DO (Device Owner mode). I’m aware that Samsung Knox E-FOTA exists, but it is limited to Samsung devices. Expanding this capability to all Android devices (like Google Pixel devices) would greatly improve update management in enterprise environments. BR, Marco78Views2likes5CommentsIssue with G Suite Apps Being Marked as Disabled in Play Store
Hi everyone, We are facing an issue where G Suite apps like Google Sheets, Google Drive, and Google Docs are installed on our managed devices, but when we check them in the Google Play Store, they appear as disabled. In some cases, the apps are randomly disabled, requiring manual re-enabling. We have verified: Google Device Policy settings Apps are approved and allowed in the managed Play Store Despite these checks, the issue persists across multiple devices with G Suite apps. Has anyone else experienced this issue? If so, do you know of any workarounds or if there is an ongoing Google-side issue causing this? For reference, I have attached a screenshot showing the issue. Looking forward to insights from the community! Thanks, Rupesh65Views0likes5CommentsHow to Handle Delisted Apps in Google EMM During or After Device Provisioning?
Hi everyone, We’re facing an issue where managed Android devices get stuck, preventing app installations when an app included in a policy is delisted from the Play Store. For example, we had the package “com.Xplayer” in a device policy, but when calling Products: get, it returned: “googleapi: Error 404: No product was found for the given ID., notFound.” However, this app was available earlier, and despite its removal, using the Devices: update API still updates the policy without any error or warning. Additionally, there’s a possibility that an app is present on the Play Store when it is approved and added to the policy but later gets removed or delisted by Google. This could lead to installation failures and devices getting stuck. Has anyone encountered this before? How can we prevent devices from getting stuck when an app is delisted? Does EMM automatically remove such apps from policies, or do we need to handle it manually by checking each package ID? Is there any way to get notified when an app is removed from the Play Store? Without a proactive mechanism, devices remain in a stuck state, making large-scale device management challenging. Any insights or best practices would be greatly appreciated! Thanks!56Views0likes4CommentsProblem Joining Work Profile From Android Device
I created an enrollment token for an enterprise for work profile, and I ensured that setAllowPersonalUsage("PERSONAL_USAGE_ALLOWED"); was set for the token. How ever when I try to join from my android 11(tecno) and android 14(google pixel 7) device with work profile via the ADP app, I get : Can't add work Profile A work profile can't be added to this Pixel. If you have questions, contact your IT admin. However from my emulator device running Android 15, I could join the enterprise using work profile.195Views0likes13CommentsMigration from Airwatch to Android Management API
One of our customers is currently onboarded to Airwatch to manage their devices, but they want to move to our Android Management API (AMA) based device management solution. Is there any support available to silently migrate these devices? Or is the only way to wipe the devices and onboard AMA. I see there is support if we own the custom DPC application. But in this case since its owned by Airwatch its out of our control.45Views0likes1CommentSideLink in 5G NR
Hello everyone, I’m researching the implementation of Sidelink in 5G NR, particularly in commercial terminals or industrial modules that have already tested this functionality in real-world environments. We know that 3GPP introduced Sidelink in Release 16, with enhancements in R17 and R18, but so far, most deployments seem to focus on vehicles (V2X), industrial IoT, and private networks. I’m interested in learning whether there are pilot projects or tests with smartphones, IoT modules, or industrial devices that have activated Sidelink in scenarios such as: - Direct communication (D2D) without a mobile network - Coverage extension via Sidelink Relay - Support for positioning in private networks (RTT, OTDOA, AoA/AoD) (SideLink enhancement) So far, I have identified some modems supporting Sidelink, such as Qualcomm Snapdragon X65/X70, Mediatek Dimensity 9200, and Autotalks V2X, but it is unclear whether any commercial 5G terminals or modules have effectively implemented this functionality. Does anyone have experience with pilot projects, lab testing, or field deployments of this technology? Any insights into ongoing projects or details on activating Sidelink in current devices would be greatly appreciated. Thanks in advance for sharing information!36Views0likes0CommentsForce settings on Dedicated devices during enrollment
Hello all, I'm trying to deploy a Dedicated device profile in Microsoft Intune, I created the configuration profiles and the compliance policy with some settings, in specific about PIN creation and complexity, but during the setup users are not asked to enter any PIN, and at the end the device result non-compliant until the PIN is set and is fulfilling the rules I set. Is there by any chance a way to force the PIN creation request during the enrollment phase as happens for user-associated devices? Thanks in advance /Lucius5.2KViews1like8CommentsSamsung Tab Active5 Side Button Configuration
Is there any way to change the default configuration for press and hold from "Wake Bixby" to "Power off menu". Trying to run a kiosk application and it's confusing for users to need to hold the side and volume down button to open the power control. Bixby is otherwise disabled so holding the side button currently does nothing in its default configuration. Samsung support has unfortunately been less than helpful, and will only lift a finger if you pay for full Knox EMM.82Views0likes8Comments