Enrolment
38 TopicsUnable to start AE (Android Enterprise) Enrollment in Microsoft Intune MDM
We are currently using Microsoft Intune Mobile Device management solution to manage Android mobile devices, and these devices are currently enrolled in the mode of Android Device Administrator in Microsoft Intune. Google has deprecated Android device administrator management, continues to remove management capabilities, and no longer provides fixes or improvements. Intune will be ending support for Android device administrator management on devices with access to Google Mobile Services GMS beginning December 31, 2024. Hence, we're trying to setup Android Enterprise method of enrollment in Microsoft Intune. As part of pre-requisites in Intune, it's essential to connect Microsoft Intune account to managed Google play account. As per Microsoft recommendation, we are using Microsoft Entra account to connect to Google Play. After entering the Entra account username & password, authentication is redirecting to Google sign-in page and ending with below error. Someone at ABCD.com domain has already signed up Microsoft Intune Reference Article: https://learn.microsoft.com/en-us/mem/intune/enrollment/connect-intune-android-enterprise#connect-accounts Note: ABCD.com should be referred as domain name registered & verified in Microsoft Entra.33Views0likes3CommentsIssue with Web Token in Google Managed Play JavaScript API
Hi everyone, We’re using the Managed Google Play JavaScript API to generate a Web UI by passing the web token obtained from Enterprises.createWebToken. However, we are encountering issues when trying to use the token in the iframe. According to the documentation ( https://developers.google.com/android/work/play/emm-api/managed-play-iframe ) , all pages in the iframe should be enabled by default. But in our case, the expected functionality is not working as intended. Has anyone else facing similar issues with the web token? Are there any known limitations or recent changes that might affect this?14Views0likes1CommentCan't install app error on many devices
Hello everyone, Since more or less a month, lot of people in our company are getting "can't install app" error from play store, the common case is just after enrolled the device try to install all auto apps from mdm but sadly get this error for the most of apps... some device just move on and install after some minutes, others stay with the error and never install the apps. We got other cases where people can't install the app from play store with no reason. It happens on COPE devices but on fully managed too. Any idea of what's happening here?91Views0likes1CommentSilent installation of applications on TELPO devices using Android Enterprise
I have an Android application that I want to use on TELPO devices, but in a way that updates are downloaded silently on the device, meaning the user does not have to intervene to update or install an application. I understand that with the configurations offered by Android Enterprise, it is possible to set up a device to allow the actions I require.91Views0likes1CommentDevice provisioning failures
Is anybody having issues onboarding devices into their EMM? We are getting a lot of issues where devices are getting stuck at "Updating device" (see picture below), and it has been like that since approximately Jan. 27 2025. Behavior looks similar to the current report that was recently sent and that announces a fix for the issue but we are still experiencing it on our end. "Customers may experience device provisioning failures for devices managed using the Android Management API. This outage only affects devices with a policy that includes apps with ‘installType=REQUIRED_FOR_SETUP’ in the APAC region. Affected devices will stall at the ‘Install work apps’ screen, with a continuously spinning progress indicator. The Android Enterprise team is aware of the issue and a fix was released to resolve the issue as of 18:00 GMT 31 Jan 2025."211Views0likes2CommentsPlease help - new company, email & phone yet already enrolled??
I'm hoping someone can help, as I'm at a complete loss. I am the sole owner and operator for my newly formed design company, bought a new Moto G Play and created a new email for it. After some fiddling, though, I saw that it had Moto Device Management installed already, but asks for a code from my administrator... Again, it's only me and everything is brand new, but even Google won't let me sign up for an enterprise account, saying to talk to my admin. I've factory reset, yet the problem persists and strange apps/functions are happening with the phone, as if someone else is "managing" my company device already. I've scoured forums, FAQs and articles to no avail; in fact, learning of the capabilities, I'm quite worried. Luckily, I noticed it before putting anything besides that new email on it, but it's obviously compromised by someone else - there are many, many system apps now on it that aren't from the play store, nor came with the phone initially. What can I do? Any help is appreciated.90Views0likes0Commentsrequirements for provisioning an app on android 13
I have an app that I designed private for my company .... which gets permissions imei android ID block the use of factory restore unlock OEM unlock lock and unlock screen kiosk mode , and I install it by adb command and work perfect with all devices I have more than 170 devices made in this way and takes a lot of time , I would like to provision my app and placed as device owner through the QR the problem is that I do not know how to do it correctly try many things I saw on the internet , like for example the signed app get the sha256 from the apk and pass it to base64 make the json but I don't understand if I have to configure something else in the app for the provisioning I tried to scan a generated qr with everything correct and it didn't work it says contact your IT support for more information if someone can guide me it would be great, android 12+ a friend sent me some java and kt files for provisioning that worked for him, but for my app it doesn't work. my app has no icon because I need to pass silently and already does but as I say the problem is that I do not know if I am missing a file or a specific configuration I am missing only this and I would be grateful if someone can help complete it or guide me, I saw options like google workspace but I could not modify the block screen to be customized, try with the api google managament android and also does not let you create the company by command then I'm desperate and do not know what to do Thanks for read224Views1like2CommentsWidgets on COPE - MS Intune
Hey, Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method. Is this problem tied only MS Intune or is this something for Google? Majority of our 10k fleet enrolled as COPE and it's a big gap not having widgets available for Work Apps. Thanks Jarmo7.7KViews0likes18CommentsConfusion on Android Enterprise / Intune
We are working on an established Intune deployment and have discovered a Managed Google Play account that was set up by an employee who is no longer with the company. So I have some questions and general confusion around Managed Google Play vs Android Enterprise and what would be best for our Org. 1. I can see that we need to move away from Android (device administrator) enrolments based on the documentation from Google/MS. If I disconnect the current Managed Play account, I am concerned that these devices would be impacted. I'm not sure if we can blow away this connection, set up a new account, or really try to get access to the current account. 2. Is Managed Google Play the same as Android Enterprise? Or are those 2 completely different things? 3. The devices in our Org will be either BYOD Androids and Android-based conference room gear (that the company owns), polycom phones, displays, speakers, etc. Do we/ should we use Android Enterprise to manage both of these types of devices? For BYOD, we will be going with MAM-type policies, corp-owned will be MDM.1.2KViews0likes5CommentsThe application was not found in the Managed Play store. (0xC7D24FBB)
Hi, everyone! I'm using fully managed Intune to control corporate devices. I had to add the calculator application using the com.android.calculator2 package, I published it, but when distributing it to the devices, the error appeared that it was not found in the play store: The application was not found in the Managed Play store . Have you ever had a case like this? I did the same process to upload the photo gallery and it uploaded normally.961Views0likes5Comments