Block Input devices
Is there any way I can block an input device to be connected to an Android device managed by Intune? I mean, I do want to block users from connecting an external mouse or scanner device to a fully manage device. I do not seem to find anything to do it... of course blocking Bluetooth but what about if they connect a wired device? Any help will be appreciated. Thank you Myriam
Unable to add additional owners and administrators to Manage Google Play Store
We recently disconnected our Managed Google Play account from Intune, which was initially set up with a standard Google Account. Now, we are reconnecting Intune to our Managed Google Play account using a Managed Google account that is synchronized with our Entra ID SSO. This means we can sign in with our company domain (@mycompany.com) using our Entra ID password. We are able to enroll our Android phones into Android Enterprise and publish apps to our Managed Google Play store without issues. To ensure redundancy, Google highly recommends creating a secondary owner account in case the primary account is compromised. See Google KB . I'm following the guide on assigning roles in enterprises from the Managed Google Play Help. However, my Play Store account admin screen appears quite limited compared to what I should be seeing. Here’s a screenshot of my current view: Previously, when we used a personal Google account for our Managed Google Play Store, I could invite other users to become owners. This option seems to be missing since we switched to the managed account. Could there be additional permissions in the Google Workspace admin portal that we need to grant to the Managed Google Play account to enable the option to add additional owners?
Work profile on S25 Ultra
Just bought a Galaxy S25 Ultra a few weeks ago and unfortunately I'm not able to create a work profile with MS Intune. I've tried all workarounds that I found on Reddit and Samsung community (https://us.community.samsung.com/t5/Galaxy-S25/New-S25-Ultra-Unable-to-setup-work-profile-using-company-portal/td-p/3126410/page/29). I think that this can be related to some Android Enterprise support because I could not find any reference of the models when searching for it. Does anyone else are having issues when trying to create a work profile on S25 series?
Android Management API Returning HTTP 502
Hi, We have noticed that the Android Management API is currently not working. After a long delay, it returns an HTTP code 502 error. We have tested this across multiple accounts, and the behavior remains the same. Could someone provide clarification on this issue? Thank you.[Community survey] Android App Management features and security
Hello everyone, We've had a couple of surveys this month, so I hope you don't mind another. Here in the Customer Community, one of our most popular topic areas is on app management, so I'm hoping this survey is an interesting one for you all. 🤞 It would be great to hear your thoughts and ideas on ways you would like application management features and security to develop further. If you have a spare moment, please take the short survey below and if you have any additional questions, please to reply to this topic below (by clicking 'Reply'). All of the feedback will be passed over to our Product team. Feel free to share this with any colleagues or others working in this area, as it would be great to get a good amount of feedback around this. Thank you in advance for taking the time to do this. 😀 Lizzie Loading… Interested in other surveys? It would be great to hear your feedback on AE secure logs.[Community survey] Feedback on Android Enterprise Secure logs
Hello everyone, I'm a big fan of surveys and we haven't had one for a little while - so here we are! We'd love to hear your feedback on a potential improvement to the Android Enterprise logs. Android Enterprise logs provide critical insights into device activity and security, empowering organizations to manage and secure their mobile ecosystems effectively. These logs are divided into: Security logs, which capture key events like app installations, failed authentications, and policy changes, and Network event logs, which track network activities such as app connections and destinations. Logs are currently stored in the normal world (REE - Rich Execution Environment). We are exploring a feature enhancement to enable this storage in a secure environment (Virtual Machine) so that they are better protected. This feature enhancement has a few options / levels and we want to understand their importance to you: Logs stored in secure environment: If the OS is compromised, the logs are much harder to access and tamper Tamper evident logs: This would allow the OS to indicate if the logs were tampered with Tamper proof logs: This makes it not possible for logs to be tampered with. Logs would only be available in small quantities (4mb on average, depending on chipset capability) If you have a spare moment, please take the short survey below. If you have any additional questions, please to reply to this topic below (by clicking 'Reply'). Thank you for your time and feedback. Lizzie (and the Customer Community team)
Issue with Copy/Paste Restriction in Intune MDM on Android Devices (Clipboard Editor Interaction)
Hi all, I’m currently experiencing an issue while setting up Intune MDM on Android devices related to restricting copy and paste to unmanaged apps. Specifically, the issue occurs when users copy text from the Teams app and try to paste within teams app. Here's what happens: After copying text, a message "Your organisation's data cannot be pasted here" immediately appears in the clipboard hud. The copied data seems blocked from being viewed, as the error message appears even before a paste attempt. Despite this, users can manually paste the copied content by long-pressing or selecting "Paste" from the text box. However, when trying to use the "paste from clipboard" feature, the warning message above is pasted instead of the copied content. We’ve set the Intune policy to allow copy/paste within managed apps, but the clipboard interaction seems to be problematic, especially with Gboard. It appears that Gboard, possibly due to Android 13 and 14’s Clipboard Editor, is treated as an unmanaged app, causing Intune’s data protection policies to block its access to the clipboard in a read-only state. Just to clarify: I want users to be able to copy and paste txt within managed apps only. So the allowed behavior of pasting with long press is fine, but I want to get rid of the block that we're getting. Here’s what we’ve tried: Added various exclusions to the Intune policy, including Gboard, Clipboard Editor, and other related apps (full list below), but the issue persists. Testing different configurations hasn’t led to a final solution, and there seems to be limited documentation specifically addressing this clipboard component in relation to Intune's data policies. We’ve escalated the issue internally but wanted to see if anyone in the community has encountered a similar problem or found a solution. Here’s the list of exclusions we’ve already added to the policy: Clipboard: com.android.clipboard SMS: com.google.android.apps.messaging SMS: com.android.mms SMS: com.samsung.android.messaging Native phone app: com.android.phone Google Play Store: com.android.vending Android system settings: com.android.providers.settings Android system settings: com.android.settings Google Maps: com.google.android.apps.maps Gboard: com.google.android.inputmethod.english Samsung: com.sec.android.inputmethod Gboard: com.google.android.inputmethod.latin Gboard: com.google.android.apps.inputmethod.hindi Gboard: com.google.android.inputmethod.pinyin Gboard: com.google.android.inputmethod.japanese Gboard: com.google.android.inputmethod.korean Gboard: com.google.android.apps.handwriting.ime Gboard: com.google.android.googlequicksearchbox Gboard: com.samsung.android.svoiceime Gboard: com.samsung.android.honeyboard Gboard: com.android.inputmethod.latin Teams app: com.microsoft.teams Any insights or suggestions would be greatly appreciated! This is my first time posting so apologies if this is the wrong space.Force settings on Dedicated devices during enrollment
Hello all, I'm trying to deploy a Dedicated device profile in Microsoft Intune, I created the configuration profiles and the compliance policy with some settings, in specific about PIN creation and complexity, but during the setup users are not asked to enter any PIN, and at the end the device result non-compliant until the PIN is set and is fulfilling the rules I set. Is there by any chance a way to force the PIN creation request during the enrollment phase as happens for user-associated devices? Thanks in advance /Lucius
