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Lutz's avatar
Lutz
Level 1.5: Cupcake
8 months ago
Solved

Can't add additional users: The organization that invited you has no other licenses

Hi all, after registering company for Android Enterprise, to use with our EEM Solution from Sophos we added 10 users (send invitation and confirm/register process). Trying to add the 11th user we ge...
  • Michel's avatar
    Michel
    8 months ago

    Hi Lutz,

     

    you connect your android enterprise account to your MDM solution, and from that MDM solution you manage everything related to your devices. You don't need to add users to your Google Enterprise account when using device management. 

     

    You can however add users to help manage your Android Enterprise account, but that should be IT only (in most cases). Not sure how it works with licenses on that side so can't help you there!

Michel's avatar
Michel
Level 2.3: Gingerbread
8 months ago

Hi Lutz,

 

you connect your android enterprise account to your MDM solution, and from that MDM solution you manage everything related to your devices. You don't need to add users to your Google Enterprise account when using device management. 

 

You can however add users to help manage your Android Enterprise account, but that should be IT only (in most cases). Not sure how it works with licenses on that side so can't help you there!

  • Lutz's avatar
    Lutz
    Level 1.5: Cupcake
    8 months ago

    Hi Michel,

    you're right, of course it is enough to create the google enterprise partnership, users are provided by the MDM solution.