Forum Discussion
[Community tips] What to consider when choosing an enterprise mobility management solution?
In general, an EMM/UEM solution should meet the necessary requirements and offer good value for money.
If you think about the requirements, these points may help:
- Have a plan of what your architecture around device management should look like.
- Look at the market leaders' solutions and determine your requirements.
- Which operating systems do you want to manage? (e.g. Android, iOS, Windows, Mac, Linux)
- Is a solution with a pure AMAPI solution currently an option, or are current requirements still based on a CustomDPC?
- How flexible are the solutions for the tenant and role concept? What is your requirement here?
- Which management features are important to you? (e.g. dynamic groups for assignments, manual app installation of on-demand apps via EMM/UEM via Admin Console, etc.)
- Should the platform be used on-premise, SaaS(dedicated) or SaaS(shared)? (If SaaS: Is the performance of the system good?)
- Does the EMM/UEM solution have a remote assistance tool for all plattforms?
- Can required systems be docked to the EMM/UEM? (LDAP, ActiveDirectory, EntraID, PKIs, etc.)
- Do you need business apps in addition to pure device management? Are such apps included in the solution or would you have to buy them separately? (Mail app, app for file shares, VPN app incl. server, etc.)
- Which services do you want to provide on the devices? Are these services on-premise or in the cloud? How will the connection be implemented? (e.g. connect intranet via VPN, connect on-premise exchange via VPN or an email gateway, an app for cloud drives, etc.)
- Do you need other components in addition to the EMM/UEM for a holistic solution? (e.g. for MobileSSO, Mobile Threat Defense, etc.)
- Compare the price/value ratio of the manufacturers in your immediate selection. A basic license may be available from one provider, but it may be more expensive with the necessary add-ons than other solutions.
- Perform a PoC with the suppliers in the closer selection and identify potential problems.
Amazing list here Alex_Muc, massive thank you for taking the time to share.
When gathering the information to this and researching, do you think there is a good starting point? Ie. if you have the plan of your architecture lined out, do you think it's good to start talking to companies or is it better to have more of the points outlined? I imagine this might differ depending on your need.
Thanks again.
Lizzie
Once you have thought about your requirements and architecture, the next step is to find out about the available solutions. There are sites with user reviews or comparisons that you can use to inform yourself with a certain amount of caution. (sometimes such pages do not give a comprehensive description of a solution) e.g: https://www.gartner.com/reviews/market/unified-endpoint-management-tools
It can also help to use the official documentation to get an idea of the solutions. As soon as you have a more detailed selection of solutions, it may be worth contacting Pre-Sales and having them show you what a possible implementation could look like. If you are not entirely confident about the evaluation, you can of course also bring in an external consultant who is well experienced in the UEM sector and can advise you.
