Forum Discussion

Prathik's avatar
Prathik
Level 2.0: Eclair
2 years ago
Solved

Error during work profile provisioning

Few of our users are facing `Try setup again later. Some technical issues are preventing setup right now.` error during work profile provisioning. Below are the device logs 11-06 19:49:04.078 19772 ...
  • Prathik's avatar
    Prathik
    2 years ago

    Wiping the cache/storage for Android Device Policy app from settings before enrolling with EMM solved the issue for us.

jeremy's avatar
jeremy
Level 3.0: Honeycomb
2 years ago

I’ve been seeing some issues today with amapi enrollment so that might be it. If you’re sure that the QR Code token is valid wait a little bit before trying again. 

Prathik's avatar
Prathik
Level 2.0: Eclair
2 years ago

Okay thank you, we have received about 10 customer reports about this in the last 3 weeks.