Forum Discussion

Johny's avatar
Johny
Level 2.0: Eclair
11 months ago
Solved

Google System updates not working on Enterprise devices

Application device policy is set Automatic update but did not instal the system update automatically. Seems like that system update is downloading but not processing for the installation. As my app i...
  • Moombas's avatar
    Moombas
    11 months ago

    I fully agree. 

Johny's avatar
Johny
Level 2.0: Eclair
11 months ago

I am looking for Android system update like Android 13 has released for Android 12 devices. I can see from the settings that system update is ready to download and install. [installation process should work as automatic when new release is available]. 

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
11 months ago

Ok then yeah debug logs - a bug report - would offer some insight into what's going on. 

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    11 months ago

    We also see that our devices connected via mobile data also doesn't do an update.

    Have you tried that connected to a Wifi?

    • Johny's avatar
      Johny
      Level 2.0: Eclair
      11 months ago

      Yes, device is connected with WIFI and admin. Device is downloading the update not able to install automatically. If there is issue with the internet issue in that case device will not able to download the update. 

      • Moombas's avatar
        Moombas
        Level 4.1: Jelly Bean
        11 months ago

        I fully agree.