Forum Discussion

Johny's avatar
Johny
Level 2.0: Eclair
11 months ago
Solved

Google System updates not working on Enterprise devices

Application device policy is set Automatic update but did not instal the system update automatically. Seems like that system update is downloading but not processing for the installation. As my app i...
  • Moombas's avatar
    Moombas
    11 months ago

    I fully agree. 

jasonbayton's avatar
jasonbayton
Level 4.0: Ice Cream Sandwich
11 months ago

Ok then yeah debug logs - a bug report - would offer some insight into what's going on. 

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
11 months ago

We also see that our devices connected via mobile data also doesn't do an update.

Have you tried that connected to a Wifi?

  • Johny's avatar
    Johny
    Level 2.0: Eclair
    11 months ago

    Yes, device is connected with WIFI and admin. Device is downloading the update not able to install automatically. If there is issue with the internet issue in that case device will not able to download the update. 

    • Moombas's avatar
      Moombas
      Level 4.1: Jelly Bean
      11 months ago

      I fully agree.